File a complaint

The client must first send a complaint directly to the broker he/she worked with. Please make sure that you have done this before contacting our representatives. If you have not received a response within 14 days or it is unsatisfactory, you can reach us. In this case, the Commission will consider your application in accordance with the established standards.

The status of the complaint

Is this your first time contacting Crypto Oversight Authority?

Yes, this is my first time contacting them.No, I have contacted them before.

Your personal details

First name*

Last name*

Residence state*

Email address*

Phone number*

Broker’s name*

Subject*

Please enter all relevant details and check that they are correct. If any details are missing or incorrect, it is an inherent right of the Commission to refuse to consider your application. The information must be complete with all the circumstances. In cases where you have any documents confirming your claims to the broker, please attach them. Please note that the speed of consideration of your application and the final decision depend on the completeness of the information you provide.

To complete the application, please provide all the required data in the appropriate fields of this form. Please note that our employees will never ask for your account login details. Make sure you have attached all the necessary files.

Documents can only be attached in doc* (docx*) and pdf* formats with a maximum size of up to 10 MB.

Submit